Terms & Conditions

Although some of our pieces are described as pre-owned  our jewellery has been restored by master craftsmen and occasionally may still display minor signs of wear which are indicative of use and age.

By making a purchase on the Cotswold Fine Jewellery Group  website you agree to all the terms and conditions and that you are 18 years old or above.

  • All orders are subject to availability and confirmation, by email, of the order price.
  • We will only deliver your purchase to the billing address which corresponds to the card used to make the purchase. 
  • If your transaction with our PayPal cart is not eligible for seller protection, we will reimburse your money and request a bank transfer instead. 
  • Product images shown will not be actual size and will depend on your monitor’s display and colour capabilities.
  • We will collect information that is submitted by you to provide you with the best items and customer service. For details please read our Privacy Policy.
  • All our items are stylishly presented in a gift box.
  • All measurements/weights are approximate.
  • We only accept payment via PayPal.
  • For hygiene reasons, earrings cannot be returned unless they are faulty.
  • All refunds and exchanges must adhere to the guidelines laid out  in the Returns section.
  • If you would like to view a pre-owned piece in a store of your choice, please contact us to arrange this.

Please do not hesitate to contact us if you need advice, have a problem or any other issue you may have.