Terms & Conditions
Although some of our pieces are described as pre-owned our jewellery has been restored by master craftsmen and occasionally may still display minor signs of wear which are indicative of use and age.
By making a purchase on the Cotswold Fine Jewellery Group website you agree to all the terms and conditions and that you are 18 years old or above.
- All orders are subject to availability and confirmation, by email, of the order price.
- We will only deliver your purchase to the billing address which corresponds to the card used to make the purchase.
- If your transaction with our PayPal cart is not eligible for seller protection, we will reimburse your money and request a bank transfer instead.
- Product images shown will not be actual size and will depend on your monitor’s display and colour capabilities.
- All our items are stylishly presented in a gift box.
- All measurements/weights are approximate.
- We only accept payment via PayPal.
- For hygiene reasons, earrings cannot be returned unless they are faulty.
- All refunds and exchanges must adhere to the guidelines laid out in the Returns section.
- If you would like to view a pre-owned piece in a store of your choice, please contact us to arrange this.
Please do not hesitate to contact us if you need advice, have a problem or any other issue you may have.