Terms & Conditions

Although some of our pieces are described as pre owned  our jewellery has been restored by master craftsmen and occasionally may still display minor signs of wear which are indicative of use and age.

By making a purchase on the Cotswold Fine Jewellery Group  website you agree to all the terms and conditions and that you are 18 years old or above.

  • All orders are subject to availability and confirmation, by email, of the order price.
  • We will only deliver your purchase to the billing address which corresponds to the card used to make the purchase. 
  • Product images shown will not be actual size and will depend on your monitor’s display and colour capabilities.

  • We will collect information that is submitted by you to provide you with the best items and customer service. For details please read our Privacy Policy.

  • All our items are stylishly presented in a gift box.

  • All measurements/weights are approximate.

  • We only accept payment via PayPal.

  • For hygiene reasons, earrings cannot be returned unless they are faulty.

  • All refunds and exchanges must adhere to the guidelines laid out  in the Returns section.

  • All items which are not pre-owned are only available for purchase online. If you would like to view a pre-owned piece in a store of your choice, please contact us to arrange this.

Please do not hesitate to contact us if you need advice, have a problem or any other issue you may have.